Smarts: Topology sync is not working in SCOM
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Smarts: Topology sync is not working in SCOM


Article ID: 304276


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Smarts Topology sync is not working in Microsoft System Center Operations Manager (SCOM)
Smarts Topology information is not populating SCOM 2007/2012

Smarts topology information is missing after I upgraded IP from 7.X to a version 8.X, 9.0 and 9.1

The following error is seen in the OpsManager logs for Smarts IP environment:

5:50:11 AM [FATAL] There was an Error Inserting Topology Records: The class property value specified in the discovery data item is not valid. The value needs to adhere to the class.Class property name: EMC.NetworkDevice.IsManaged Class property value: Rule ID: 7ff26327-09e0-46ef-b12d-9593fde6a500


VMware Smart Assurance - SMARTS


The OpsManager log error is generated when the lib is not loaded properly and there is an attempt to topology sync between Smarts AM and OpsManager.


This issue is a known issue and has been resolved in Smarts IP 9.2. Registered users can download and apply Smarts IP 9.2 from the EMC Online Support site ( To access all Smarts IP software downloads, select Support By Product, search for "Smarts IP" and then select Downloads.