Smarts IP: IP domain crashing on startup

Products

• VMware

Issue/Introduction

Symptoms:




The Smarts IP domain is crashing on startup and the following error can be seen just before the crash in the logs:

ICF-N-SUBSCRIBERSTART-Starting internal subscription adapter
[20-Aug-2008 08:39:52+707ms GMT] t@1 dmboot
CI-E-EWHILE-While executing function "doOpen"
 CI-EFLOWID-For flow CI_FlowTCP_U [HTTP acceptor, port 9108]
    NOREAD | NOWRITE | PHYSICAL | ACCEPTOR
  . *:9108* KS 20-Aug-2008 08:39:53 GMT, KR 20-Aug-2008 08:39:53 GMT
  . Closed, {Unconnected} -> {Unconnected}, tmo End of time N/S 1/0
 <SYS>-EADDRINUSE-Address already in use; in file
    "/work/redcurrent/IC-6.2-SP03/43/smarts/clsapi/ci_flow.c" at line 1580

Environment

VMware Smart Assurance - SMARTS

Cause

The previous Smarts IP domain instances have not closed down correctly and there is an sm_server process still running for the domain.

Resolution

To resolve this issue, stop/remove any old sm_server processes that are running and restart the Smarts IP domain.