Smarts SAM: Cannot forward SNMP v3 traps through trap exploder process; Trap exploder log file contains "Mangled value" ERROR : SNMP v3 and Traps are not processed by trap exploder

Products

• VMware

Issue/Introduction

Symptoms:




Smarts SAM cannot forward SNMP v3 traps through trap exploder process
When receiving an SNMP v3 trap we get following error message in trap exploder log file:

80: usm-privacy-parameters ->
OCTET-STRING (0x04), 8 bytes == *Error!* Mangled value.
90: Remainder of the bad packet follows.
{ 04, 81, 90, 85, 89, df, 4a, 1d, f7, 9c, cd, 0d, 50, 7e, 74, 70,

The following error is seen in the Trap Exploder log file when Trap exploder debug level is enabled even though it is confirmed that the username is correct:

---------Exception log-------------
[23-May-2011 14:34:48+290ms CEST] t@1 <Primary Thread>
ASL-D-NOCACHED_RULES-GA_RuleSet[Trap-Conf-RS]: reading rules from file
'trapd/SNMP_TrapConf.asl'

[23-May-2011 14:34:48+323ms CEST] t@1 <Primary Thread>
CI-D-EPOLLRATESET-Track variable poll interval set to 60 seconds

[23-May-2011 14:34:48+333ms CEST] t@1 <Primary Thread>
ASL-D-NOCACHED_RULES-GA_RuleSet[Trap-SeedFile-RS]: reading rules from file
'trapd/parseSeedFile.asl'

[23-May-2011 14:34:48+371ms CEST] t@1 <Primary Thread>
ASL-D-NOCACHED_RULES-GA_RuleSet[Trap-Parsing-Rules]: reading rules from file
'trapd/trapParse.asl'

[23-May-2011 14:34:48+373ms CEST] t@1 <Primary Thread>
HTP2-W-FPO-Listening for HTTP requests on IPv4 port 10150

[23-May-2011 14:34:48+976ms CEST] t@11
CI-N-EOUTCONNEST-Outgoing connection established, properties
DH|NO_KEY,AES_CBC_MD5|CLEARTEXT

[23-May-2011 14:34:58+709ms CEST] t@6 SNMP_TrapsHandler [0.0.0.0:162] Processor
SNMP-D-EAGENTUSMUSER-Agent REPORT [USM]: Unknown User Name 'user1'

 

The following error is seen in the Trap Exploder log file when Trap exploder debug level is enabled even though it is confirmed that the username is correct:

SNMP-D-EAGENTUSMUSER-Agent REPORT [USM]: Unknown User Name 'user1'

 

Smarts SAM seedfile used is the following:

172.x.x.x SNMPVERSION=V3 USER=riello AUTHPROTOCOL=MD5 AUTHPASS=rielloAuthPass
word PRIVPROTOCOL=DES PRIVPASS=rielloPrivPassword ENGINEID=1122334455667788

Environment

VMware Smart Assurance - SMARTS

Cause

The user running the Smarts SAM Trap exploder process ("user1" in the above debug log problem symptoms) is not configured with the proper SNMPv3 credentials.

Resolution

To address this issue, ensure that the user running the Smarts SAM Trap exploder process has the proper SNMPv3 credentials configured.