Smarts IP/SAM/Linux/Solaris: How do I enable debugging while installing Smarts IP Manager or Smarts SAM in a Linux/Solaris environment?

Products

• VMware Smart Assurance

Issue/Introduction

Symptoms:


How do I enable debugging while installing Smarts IP Manager or Smarts Service Assurance Manager (Smarts SAM) in a Linux/Solaris environment?

Smarts install fails with no errors
Smarts install fails with an error but the error is not obvious to why the error caused the installation to fail.

Environment

VMware Smart Assurance - SMARTS

Cause

Smarts IP or Smarts SAM installer file name is called <FILE_NAME>.bin which does not support debugging.

Resolution

To enable debugging while installing Smarts IP or Smarts SAM in a Linux/Solaris environment, do the following (see Note statement):

1. Create a new file in the same location where your installer *.bin file exists using the following name convention: <FILE_NAME>.sp
   
    
2. Edit the file <FILE_NAME>.sp and insert the following two lines:
   
   is.debug=True
   
   smarts.debug=6
    
3. Save and run the installer as normal.
4. If you are installing from the command line interface you will notice debugging data output logged to CLI. Alternatively you can output the data to a log file by executing the following command from the CLI.
   
   <FILE_NAME>.bin -is:log <Path to debug log including debug filename>

Additional Information

For the Windows environments related to this issue, see 15487  (Smarts IP/SAM/Windows: How do I enable debugging while installing IP or SAM in Windows?)