Enable debugging while installing Smarts IP Manager or Smarts SAM in a Linux/Solaris environment
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Enable debugging while installing Smarts IP Manager or Smarts SAM in a Linux/Solaris environment

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Article ID: 304088

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Updated On:

Products

VMware Smart Assurance

Issue/Introduction

How do you enable debugging while installing Smarts IP Manager or Smarts Service Assurance Manager (Smarts SAM) in a Linux/Solaris environment?

Symptoms you may see that require debugging:

  • Smarts install fails with no errors
  • Smarts install fails with an error but the error is not obvious to why the error caused the installation to fail.

Environment

VMware Smart Assurance - SMARTS

Cause

Smarts IP or Smarts SAM installer file name is called <FILE_NAME>.bin which does not support debugging.

Resolution

  1. Create a new file in the same location where your installer *.bin file exists using the following name convention: <FILE_NAME>.sp
     
  2. Edit the file <FILE_NAME>.sp and insert the following two lines:

    is.debug=True

    smarts.debug=6
     
  3. Save and run the installer as normal.
  4. If you are installing from the command line interface you will notice debugging data output logged to CLI. Alternatively, you can output the data to a log file by executing the following command from the CLI.

    <FILE_NAME>.bin -is:log <Path to debug log including debug filename>
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