Current trap count queued in Trap Adapter.

Products

• VMware Smart Assurance
• VMware Telco Cloud Service Assurance

Issue/Introduction

• How do I check the count of traps queued up in Smarts Service Assurance Manager (Smarts SAM) Trap Adapter (TA)?
• How do I check the Smarts SAM trap queue depth?
• How to check the number of entries backed up in the Smarts SAM trap queue using dmctl?
• Smarts SAM trap processing is slow and server is showing high memory usage.
  
  

Environment

SMARTS - 10.1.x

TCSA - 2.x

Smarts-DM - 2.x

Cause

The TrapReceiverCallback sm_monitor queues or dmdebug queues are backed up.

Resolution

Run the dmctl dmdebug command to get the queues data and the TrapReceiverCallback value:

./dmctl -s <Domain> exec dmdebug --queues --output=queues.txt

        where queues.txt log file will be available under <Basedir>/smarts/local/logs.

If the TrapReceiverCallback is operating at max value (101), then trap processing will be slow or the incoming rate is very high, which can cause memory growth.