sm_service shows a domain/adapter as NOT RUNNING when it is running

Products

• VMware Smart Assurance

Issue/Introduction

Running "sm_service stop <service_name>" appears to stop the process and after doing so, "sm_service show" shows the process service as NOT RUNNING but running "ps -ef " grep sm_server" still shows the process as running

Environment

VMware Smart Assurance - SMARTS

Cause

The service was installed with the --daemon option included in the sm_service command line.

Resolution

You must reinstall the service without the --daemon option.