Smarts: 'HTTP-E-ENOTIMPLEMENTED-This server does not implement the method' error messages seen in the Smarts log file

Products

• VMware

Issue/Introduction

Symptoms:



 

The following error messages are seen in the Smarts log file:

HTTP-E-ENOTIMPLEMENTED-This server does not implement the method

The following error messages are seen in the Smarts broker, adapter or server log:

[05-May-2008 11:28:33+209ms CDT] t@10 HTTP #1

HTTP-E-ENOTIMPLEMENTED-This server does not implement the method "".

[05-May-2008 11:50:32+605ms CDT] t@10 HTTP #1

HTTP-E-ENOTIMPLEMENTED-This server does not implement the method "R^f/".

[05-May-2008 12:34:02+936ms CDT] t@10 HTTP #1

HTTP-E-ENOTIMPLEMENTED-This server does not implement the method "G<FA>".

[05-May-2008 12:54:33+924ms CDT] t@10 HTTP #1

HTTP-E-ENOTIMPLEMENTED-This server does not implement the method "".

Environment

VMware Smart Assurance - SMARTS

Cause

There is a defect in the Smarts API for Java.  A Java client is trying to make a connection to the Smarts server or broker and is failing because of an encryption problem.

Resolution

To resolve this issue, disable encryption between the client and the server as follows:

1. Open the runcmd_env.sh shell for editing using sm_edit from the domain where the error messages appears in the log as follows:
   
   <BASEDIR>/smarts/bin/sm_edit conf/runcmd_env.sh
   
2. Change the following:
   
   SM_INCOMING_PROTOCOL=1,0
   SM_OUTGOING_PROTOCOL=1,0
   
   To the following:
   
   SM_INCOMING_PROTOCOL=0
   SM_OUTGOING_PROTOCOL=0
   
   
3. Restart the Smarts adapter/server/broker that was receiving the error messages to apply the changes.