Ionix/Smarts NPM: When is an Interface Down event reported as root cause for BGPSession Down events?

Products

• VMware

Issue/Introduction

Symptoms:


When is an Interface Down event reported as root cause for Ionix/Smarts NPM BGPSession Down events?

Environment

VMware Smart Assurance - SMARTS

Resolution

For an Interface Down event to be an NPM BGPSession Down root cause, all BGPSessions which have a relationship with that Interface must be disconnected. To ascertain which BGPSessions must be disconnected to see the RCA of Interface Down, do the following:

1. Run the following command:
   
   <BASEDIR>/bin/dmctl -s <BGP-DOMAIN> exec dmdebug --dumpCodebook
   
    
2. Check the BGP server log for the output and "grep" the server log file for the Interface.

The following is an example codebook output from the BGP domain log file. For an Interface Down to be generated, both BGPSessions must be disconnected as shown in the following example:

Event: <MSI_Element::IF-qa-gw4.smarts.com/3::Down> may cause:
Event: <MSI_Element::IF-qa-gw4.smarts.com/3::DownInRemote> 1
Event: <BGPSession::BGP-ADJ-qa-gw4.smarts.com/10.9.254.6<-->qa-gw6.smarts.com/10.9.254.4::Disconnected> 1
Event: <BGPSession::BGP-ADJ-qa-NPMce3.lss.emc.com/10.9.254.4<-->qa-gw4.smarts.com/10.9.254.3::Disconnected> 1