Smarts IP: Net-SNMP agent running on a Linux host returns error of incorrect or mangled packets

Products

• VMware

Issue/Introduction

Symptoms:




Smarts IP receives error of incorrect or mangled packets from Net-SNMP agent running on a Linux host

The following error is returned when Smarts IP does an SNMP poll of Net-SNMP agent on a Linux device for "hrProcessorLoad" in "hrProcessorEntry":

"hrProcessorLoad" OIDs:

[root@hostname ~]# sm_snmp -d servername-c community get .1.3.6.1.2.1.25.3.3.1.2.770
SNMP-N-EPARSER-Mangled or incorrect packet; parsing aborted and data
    discarded; in file
    "/work/whitecurrent/FOUNDATION-7.0.2.X-HF/10/smarts/snmp/lib/SNMP_Parser.c
    " at line 1204

[root@hostname ~]# sm_snmp -d servername -c community walk .1.3.6.1.2.1.25.3.3.1.2.770
SNMP Walk MIB starting at .1.3.6.1.2.1.25.3.3.1.2.770
SNMP-N-EPARSER-Mangled or incorrect packet; parsing aborted and data
    discarded; in file
    "/work/whitecurrent/FOUNDATION-7.0.2.X-HF/10/smarts/snmp/lib/SNMP_Parser.c
    " at line 1204

Environment

VMware Smart Assurance - SMARTS

Cause

This issue is caused by a problem with the Net-SNMP agent.

Resolution

To resolve this issue, contact your Net-SNMP vendor.