Smarts SAM: Notifications are not being removed from Top Level Smarts SAM when manually archived in Low Level Smarts SAM and vice versa

Products

• VMware

Issue/Introduction

Symptoms:




Notifications are not being removed from Top Level Smarts SAM when manually archived in Low Level Smarts SAM and vice versa
Notification manually archived in Low Level SAM is removed from Low Level Notification Console but stays in Top Level Smarts SAM

Notification manually archived in Top Level Smarts SAM is removed from Top Level but stays in Low Level Smarts SAM

Environment

VMware Smart Assurance - SMARTS

Cause

Smarts SAM Archive operation is always self-contained (controlled by archival period in seconds) and never propagates in either direction (Top to Low or Low to Top)

Resolution

No fix is available or required. Smarts SAM is functioning as designed