Notifications generated by sm_ems command do not Clear when acknowledged.

Products

• VMware Smart Assurance

Issue/Introduction

Symptoms:

Notifications do not clear when Using the command :

./sm_ems -s <SAM SERVER> notify MyClass MyInstance MyEvent MySource EventType Severity "EventText=This should clear when acknowledged but does not!"    

 

Environment

SMARTS-10.1.x

Resolution

Add the attribute ClearOnAcknowledge=TRUE to the sm_ems command. This will result in the notification being cleared when acknowledged.

./sm_ems -s <SAM SERVER> notify MyClass MyInstance MyEvent MySource EventType Severity "EventText=This should clear when acknowledged but does not!"  

Example:  ./sm_ems --server=TEST-SAM notify Host DummyRouter Down TEST-Domain DURABLE Severity=3 ClearOnAcknowledge=TRUE "EventText=This should clear when acknowledged but does not"