Smarts SAM: Error "Bad entry in trap_mgr.conf" found in the trapd log file

Products

• VMware Smart Assurance

Issue/Introduction

Symptoms:



 

The following error is found in the Smarts SAM trapd log file

Bad entry in trap_mgr.conf

Environment

VMware Smart Assurance - SMARTS

Cause

There is an invalid entry in the trap_mgr.conf configuration file found here:

<BASEDIR>/smarts/bin/sm_edit conf/icoi/trap_mgr.conf

The following is an example that can cause the "Bad entry" error:

Invalid entry

ElementName : $SYS$

Valid entry

ElementName: $SYS$

Note the space in the invalid entry between the ElementName attribute and the semicolon (:). A space between the attribute name and the ":" is not allowed.

Resolution

To resolve this issue, find and correct the invalid entry in the trap_mgr.conf configuration file.