Smarts MPLS/SAM: How do you filter 'Router Down' messages being sent from Smarts MPLS to Smarts SAM?

Products

• VMware

Environment

VMware Smart Assurance - SMARTS

Resolution

How do you filter Router Down messages being sent from Smarts MPLS to Smarts SAM?

The Smarts MPLS Manager receives transport root-cause problem events from the Smarts Availability Manager, including the following:

• Router Down
• Interface Down
• Interface Disabled
• NetworkConnection Down

To prevent the Router Down messages in MPLS alerts from being pulled into SAM from MPLS, do the following:

1. Open the SAM dxa-mpls-vpn-ics.conf configuration file for editing using sm_edit. This file is found here:
   
   <SAM>/smarts/conf/ics/dxa-mpls-vpn-ics.conf
   
   
2. Find and comment out the following line. This line responsible for the SAM Domain receiving Down notifications from MPLS.
   
   sev ICIM_UnitaryComputerSystem          Down               Availability        1
   
    
3. Save and close the dxa-mpls-vpn-ics.conf configuration file.