Ionix IP/Smarts IP: What does the NOTPRESENT port or interface status mean? What causes the NOTPRESENT status?

Products

• VMware

Issue/Introduction

Symptoms:


What does the NOTPRESENT port or interface status mean in Ionix IP/Smarts IP?
What causes the NOTPRESENT port or interface status in Ionix IP/Smarts IP?

Under what circumstances will Ionix IP/Smarts IP AM/PM report a port or interface as NOTPRESENT?


Ionix IP/Smarts IP AM/PM is reporting a port or interface as NOTPRESENT

Environment

VMware Smart Assurance - SMARTS

Cause

Interface status NOTPRESENT in Ionix IP/Smarts IP usually indicates an issue with the device SNMP agent.

Resolution

Ionix IP/Smarts IP AM will report a port or interface as NOTPRESENT if it encounters one of the following SNMP errors as a response during IP polling:

NOSUCHOBJECT

NOSUCHNAME

NOSUCHINSTANCE

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