Smarts SAM: How do I configure Smarts SAM to subscribe to IP Down and Unresponsive events?

Products

• VMware

Issue/Introduction

Symptoms:


How do I configure Smarts SAM to subscribe to IP Down and Unresponsive events?
How do I configure Smarts AM to send IP Down and Unresponsive events to SAM?


IP Unresponsive/Down notifications are not propagating to SAM server

Environment

VMware Smart Assurance - SMARTS

Cause

SAM is not configured, by default, to subscribe to this type of event.  There is no matching entry for this notification in the relevant dxa (data exchange) file.

Resolution

In order for SAM to display these types of notifications, SAM must be configured to subscribe to the appropriate events:

1. Open SAM domain's Global Manager Administration Console,  look for the domain type of your AM/PM in order to determine which 'dxa-*.conf' file is being used.
2. By default, the IP domain uses dxa-conn-perf.conf file.  Modify the file with: <BASEDIR>/SAM/smarts/bin/sm_edit conf/ics/dxa-conn-perf.conf
3. Scroll down and add the following entry to the Availability section:
    
   sub   ICIM_ProtocolEndpoint::.*::Down/ e
   sub   ICIM_ProtocolEndpoint::.*::Unresponsive/ e
4. Once the change has been made, there are two ways to commit the change to the SAM server:
5. • Restart the SAM server, or
   • Commit changes while the server is still running:
   • 1. Modify any setting in your domain type ( example, INCHARGE-AM-PM-SUITE,  such as the Smoothing Interval).
     2. hit reconfigure button
         
6. The IP Down events will start to propagate to the Global Console.  You may need to give it a short time to allow this to happen.

Example:
# Availability
sub     .*::.*::.*/p
sub     ICIM_UnitaryComputerSystem::.*::DiscoveryError/e
sub     ICIM_UnitaryComputerSystem::.*::Unresponsive/e
sub     ICIM_NetworkDeviceConnection::.*::DownOrFlapping/e
sub     ICIM_ProtocolEndpoint::.*::Down/ e
sub     ICIM_ProtocolEndpoint::.*::Unresponsive/ e
sub     RedundancyGroup::.*::.*/e
sub     Card::.*::SwitchOver/e
sub     Chassis::.*::OperationallyDown/e
sub     DuplicateIP::.*::Duplicate/e