Discovery Error caused by lack of IP for SNMPAgent in SMARTS

Products

• VMware Smart Assurance

Issue/Introduction

Symptoms:




Same device appears twice in topology; once by Hostname and second by IP Address
Discovery error caused by lack of IP for SNMPAgent in SMARTS

Error: Qualified Access Address Not Found

Environment

VMware Smart Assurance - SMARTS

Cause

The IP address of the system   s SNMP agent is null (missing).

Resolution

Delete the device from the topology. Note: If the SNMPAgent lacks a relationship to an  IP Address it may be a symptom of a problem identified in 6.0.  The problem is the Availability Manager has discovered the same device twice and has moved the SNMPAgent's IP address to the second instance and has essentially orphaned the instance lacking the IP and thus generating the error message.