Smarts IP/SAM: How can I uninstall Smarts SAM or IP while bypassing java check?; Smarts IP or SAM uninstall is failing with Java error

Products

• VMware

Issue/Introduction

Symptoms:


How can I uninstall Smarts SAM or Smarts IP while bypassing java check?

Smarts uninstall return blank and exits out
Smarts IP or Smarts SAM uninstall is failing with Java error

Cannot uninstall Smarts IP or Smarts SAM because of Java error

Environment

VMware Smart Assurance - SMARTS

Resolution

To uninstall Smarts SAM or Smarts IP while bypassing the java check, do the following:

Smarts SAM
Run the following:

<BASEDIR>/SAM/_jvm/bin/java -jar <BASEDIR>/SAM/_uninst/uninstall.jar

Example
/opt/InCharge7/SAM/_jvm/bin/java -jar /opt/InCharge7/SAM/unist/uninstall.jar -console

Smarts SAM HF/Smarts IP
Run the following:

<BASEDIR>/SAM/_jvm/bin/java -jar <BASEDIR>/SAM/_rpuninst/rpuninstall.jar

Example
/opt/InCharge7/SAM/_jvm/bin/java -jar /opt/InCharge7/SAM/_rpunist/rpuninstall.jar -console

For Smarts SAM HF/Smarts IP, use the same command as above and replace the SAM with IP directory name.