Devices are not discovered and are being placed on the pending list.
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Devices are not discovered and are being placed on the pending list.

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Article ID: 303728

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Updated On:

Products

VMware Smart Assurance

Issue/Introduction

Symptoms:

  • Devices are not discovered in Smarts IP and are being placed on the pending list.
  • Errors similar to the following are seen in the Smarts IP discovery logs:

 

Environment

SMARTS - 10.1.x

SMARTS DM -2.x

Cause

One of the following errors exist in the seed file entry for the device:

  • Extra line character (space) in the seed entry
  • Typo in the community string
  • Incorrect community string

Resolution

To resolve this issue, you must identify and fix the error in the seed file and rediscover the device.