ICS_Notification::NOTIFICATION-<Class property of the Notification>_<Name property of the notification>_<Event property of the notification>
The events can be cleared by using the following steps:
- Acknowledge the notification
- Right click the notification and select "Add to Audit Log..."
- Enter a note in that this notification is being forcefully archived due to it being stale and not correct
- Log into your SAM server and go to the directory <Base Dir>/SAM/smarts/bin
- Log into the dmctl for the SAM and find the notification that you need to remove
- Find the ICS_Notification::NOTIFICATION-<Class property of the Notification>_<Name property of the notification>_<Event property of the notification> property of the notification you want to remove.
- Log into the dmctl for the SAM and enter the command: invoke ICS_NotificationFactory::ICS-NotificationFactory archiveNotification ICS_Notification::NOTIFICATION-<Class property of the Notification>_<Name property of the notification>_<Event property of the notification> "<add log info for why you are clearing/archiving this notification>"
The notification in your SAM console should now be cleared.
How to locate the ICS_Notification::NOTIFICATION-<Class property of the Notification>_<Name property of the notification>_<Event property of the notification> property in a Windows environment:
- Double click the notification you want to remove in the SAM console and bring up its properties.
- Log into the dmctl for your SAM using the power shell by navigating to <BASE DIR>\SAM\smarts\bin and enter the command dmctl.exe -s <SAM domain>
- Enter the command get ICS_Notification::Notification-<Class property of notification>_<Name property of notification>_<Event property of notification>
- Confirm this is the notification you want to remove by reviewing its properties and comparing them to the SAM console notifications properties.
- Use this ICS_Notification::Notification-<Class property of notification>_<Name property of notification>_<Event property of notification> in the command to clear the notification.
How to locate the ICS_Notification::NOTIFICATION-<Class property of the Notification>_<Name property of the notification>_<Event property of the notification> property in a Linux/Solaris environment:
- Log into the dmctl of your SAM by navigating to <BASE DIR>/SAM/smarts/bin and entering the command ./dmctl -s <SAM domain>.
- Run the command ./dmctl -s <SAM domain with notification on it> getI ICS_Notification "grep <Name of the notification listed in its properties>.
- Locate the notification that has a matching name property to the notification you want to remove (NOTIFICATION-<Class property of the Notification>_<Name property of the notification>_<Event property of the notification>).
- Append the output result from step 3 to ICS_Notification::
- Use this ICS_Notification::NOTIFICATION-<Class property of the Notification>_<Name property of the notification>_<Event property of the notification> in the command to clear the notification.