Smarts SAM: How to disable IPtables configuration which is blocking Smarts keepalive feature or to disable Smarts keepalive feature

Products

• VMware

Issue/Introduction

Symptoms:


How to disable IPtables configuration which is blocking Smarts Service Assurance Manager (Smarts SAM) keepalive feature
How to disable the Smarts keepalive feature

How to disable Linux firewall in Smarts SAM environment


Linux firewall is enabled and blocking the TCP/IP urgent bit from Smarts SAM

Environment

VMware Smart Assurance - SMARTS

Resolution

This is the command for disabling iptables configuration:

Disable / Turn off Linux Firewall (Red hat/CentOS/Fedora Core)
Type the following two commands (you must login as the root user):

/etc/init.d/iptables save
/etc/init.d/iptables stop

OR

chkconfig iptables off
 service iptables save
 service iptables stop

If you do not want to turn off Linux firewall because of security, then the keepalive feature can be disabled in the Smarts product as follows:

<BASEDIR>/smarts/bin/sm_edit conf/runcmd_env.sh 

SM_DISABLE_KEEPALIVES = 1

Restart your Smarts domain in order for the change to take effect.

Additional Information

See  Link Error:  for explaination on Smarts keepalive feature