Device in the topology is not name as expected in Smarts

Products

• VMware

Issue/Introduction

Symptoms:


Configure IP domain so that devices in the topology are named as expected

Devices in the topology are not named a expected

Environment

VMware Smart Assurance - SMARTS

Resolution

Name resolution in IP domain is highly configurable. The name resolution algorithm is described on page 41 in ip_discovery.pdf located in <BASEDIR>/IP/smarts/doc/pdf directory of every installation.

If, after reviewing the documentation, you still have further questions as to name of a device in the topology, please collect the following information and send it to support:

<BASEDIR>/IP/smarts/local/conf/discovery/discovery.conf

<BASEDIR>/IP/smarts/local/conf/discovery/name_resolver.conf

Also, support will need the output of the following commands:

<BASEDIR>/IP/smarts/bin/dmctl -s <domain> invoke SM_System::SM-System addrToName <IP>

<BASEDIR>/IP/smarts/bin/dmctl -s <domain> invoke SM_System::SM-System nameToAddr <NAME_from_the_command_above>

Enable debugging by running commands below

<BASEDIR>/IP/smarts/bin/dmctl -s <server_name> put

AD_TopologyManager::ICF-TopologyManager::LogDiscoveryProgress

TRUE

<BASEDIR>/IP/smarts/bin/dmctl -s <DM Name> invoke

ICF_TopologyManager::ICF-TopologyManager

insertParameter NameResolveDebug TRUE

Rediscover the device and send the domain log file to us.

Please run sm_snmpwalk of the device and send .walk, .mimic, .snap files to us <BASEDIR>/IP/smarts/bin/sm_snmpwalk -c <community> <IP>

To disable discovery debugging please run

<BASEDIR>/IP/smarts/bin/dmctl -s <server_name> put

AD_TopologyManager::ICF-TopologyManager::LogDiscoveryProgress

FALSE

<BASEDIR>/IP/smarts/bin/dmctl -s <DM Name> invoke

ICF_TopologyManager::ICF-TopologyManager

insertParameter NameResolveDebug FALSE