Ionix NCM/VoyenceControl: Is there a need to back-up device servers to be able to restore a device server if it crashes?

Products

• VMware

Issue/Introduction

Symptoms:


Is there a need to back-up Ionix Network Configuration Manager (Ionix NCM) / VoyenceControl device servers?
Is there a need to restore an Ionix NCM / VoyenceControl device server if it crashes?

Environment

VMware Smart Assurance - NCM

Resolution

Only Application servers need to be part of the back-up strategy. Information about Device Servers is stored in the Network Configuration Manager Application Server Database, and is captured along with all other application data by the pre-installed Network Configuration Manager backup and restore utilities.

The information stored on the device server is in cache directories and includes a local copy of the Infrastructure Database and cache data from device pulls. This information does not need to be backed-up and is not required in the event of a server crash.

In the event of a device server crashing, it needs to be built with the same IP address and hostname as the original Device Server. The new device server will then download the identity of the lost/corrupted device server from the Application Servers and assume its device management tasks.