VoyenceControl: How do I change the password VCCRM uses to access VoyenceControl?

Products

• VMware

Issue/Introduction

Symptoms:


How do I change the password VCCRM uses to access VoyenceControl?

You are unable to login to the VoyenceControl Compliance Report Manager user interface at http:// ServerIP :8080 / VoyenceReporting

Environment

VMware Smart Assurance - NCM

Cause

You installed VCCRM using a VoyenceControl user account and the password was changed on this account in VoyenceControl

Resolution

1. Login to your reporting/application server as root
    
2. cd /usr/tomcat/jakarta-tomcat-3.3.2/webapps/VoyenceReporting/WEB-INF/classes/
   
3. source /etc/voyence.conf
    
4. java -cp ../lib/JR_VC_common.jar com.voyence.reporting.auth.CryptoHelper NewPasswordHere
   
5. Copy the hash value that is returned when running the above command
    
6. vi config.properties
    
7. Go to line 21 where it says "reporting.adminPass="
    
8. Remove the current hash value after the equals sign
    
9. Paste in the new has value that you created in step 4
    
10. Save and quit the file
     
11. Restart the tomcat service:
    /etc/init.d/tomcat stop
    /etc/init.d/tomcat start

Additional Information

NewPasswordHere refers to the password that was set in VoyenceControl