VoyenceControl 4.x: Cisco ASR 1006 device shows sysObjectID: 1.3.6.1.4.1.9.1.925 as the device model

Products

• VMware

Issue/Introduction

Symptoms:




Cisco ASR 1006 device shows sysObjectID: 1.3.6.1.4.1.9.1.925 as the device model

Environment

VMware Smart Assurance - NCM

Resolution

To resolve this issue, make the following changes on each VoyenceControl device server and/or combination server.

CAUTION! The following procedure is required specifically for VoyenceControl 4.x systems, and is different from the procedure to add new devices in VoyenceControl 3.6 systems. In VoyenceControl 4.x systems, if you do not use the mkmodelsxml.pl script for adding devices as specified in the following instructions, you will overwrite previous custom changes. See Link Error: for an example of how to add a device in a VoyenceControl 3.6 system.

1. If it does not already exist, make a cisco directory in the custompackage directory as follows (see Note statement):
   
   mkdir $VOYENCE_HOME/custompackage/cisco/
    
2. If it does not already exist, make a Cisco directory in the custompackage/pkgxml directory as follows:
   
   mkdir $VOYENCE_HOME/custompackage/pkgxml/Cisco/
    
3. If the Cisco.models file does not already exist in the the custompackage/cisco directory, copy the Cisco.models file from the package/cisco directory to this directory as follows:
   
   cp $VOYENCE_HOME/package/cisco/Cisco.models  $VOYENCE_HOME/custompackage/cisco/Cisco.models
    
4. Add the following line to the bottom of the list in $VOYENCE_HOME/custompackage/cisco/Cisco.models:
   
   ASR1006;                      1.925;   1
    
5. Save and close the Cisco.models file.
   
    
6. Run the $VOYENCE_HOME/tools/mkmodelsxml.pl perl script as follows:
   
   $VOYENCE_HOME/tools/mkmodelsxml.pl < $VOYENCE_HOME/custompackage/cisco/Cisco.models > $VOYENCE_HOME/custompackage/pkgxml/Cisco/CiscoModels.xml
   
    
7. Within VoyenceControl run a Pull All job against this device to update the model

Additional Information

The variable $VOYENCE_HOME refers to the installed location of VoyenceControl, typically /opt/voyence