Smarts NCM: Cannot display two different model numbers in Smarts NCM console that have the same OID

Products

• VMware

Issue/Introduction

Symptoms:


How can I get the Smarts Network Configuration Manager (Smarts NCM) console to display two different model numbers that have the same System Object ID (OID)?

Cannot display two different model numbers in Smarts NCM console that have the same OID defined in the Smarts model
Devices with different model numbers that are defined with the same OID in the Smarts model and discovered through SSH do not display separately in Smarts NCM console

Environment

VMware Smart Assurance - NCM

Cause

When discovering a device rhrough SSH, Smarts NCM wil only use the model listed in the far left column of the models file.

Resolution

If you encounter this issue in your environment, ensure that the model number entry defined for the model that is not displaying in the Smarts model file is specified in the first (far left) column in the model file.

Example
Consider an environment that has two Cisco switches, model CAT4507 and model WS-C4507R, that have model entries defined in the Smarts model file like the following: 

WS-C4507;                 1.501;   2; CAT4507; CATALYST4507; WS-C4507R

The model that the Smarts NCM console would display for this entry would be the model in the first column (WS-C4507). You could get Smarts NCM to display the CAT4507 instead of the WS-C4507 for the model entry by placing the CAT4507 in the first column and placing the WS-C4507 in the 4th column next to the CATALYST4507, as in the following:

CAT4507;                 1.501;   2; WS-C4507; CATALYST4507; WS-C4507R