VoyenceControl 4.0/Linux & Solaris: Receive syntax error when starting httpd service.

Products

• VMware Smart Assurance

Issue/Introduction

Symptoms:




Receive syntax error when starting httpd service for VoyenceControl 4.0

Receive the following VoyenceControl 4.0 error message:

Syntax error on line 38 of /opt/voyence.conf/httpd.conf

 

Receive the following VoyenceControl 4.0 error message:

Invalid command 'SSLSessionCache', perhaps mis-spelled or defined by a module not included in the server configuration

Environment

VMware Smart Assurance - NCM

Cause

The mod_ssl LoadModule is commented out in the ssl.conf file.

Resolution

To resolve this issue, do the following:

1. Open the ssl.conf configuration file for edtiing using an appropriate plain-text editor such as vi. The ssl.conf file is found here:
   
   /etc/httpd/conf.d/ssl.conf
   
    
2. Uncomment the following line by removing the # at the beginning of the line:
   
   #LoadModule ssl_module modules/mod_ssl.so
   
   If the line has two # signs at the beginning, remove them both. When complete, the line should look like the following:
   
   LoadModule ssl_module modules/mod_ssl.so
   
    
3. Save and close the ssl.conf configuration file.
4. Restart the httpd service as follows:
   
   /etc/init.d/httpd restart