Information about Last File-based Backup and Last vCenter Update are missing from the vCenter Summary page in vSphere Client

Products

• VMware vCenter Server

Issue/Introduction

• When logged in in vSphere Client with a non-administrator user, the information about the last time the vCenter Server was updated ("Last Updated") as well as the last time a file-based backup was taken in the VAMI ("Last File-Based Backup") is missing from the vCenter Summary page. Only the fields "Version:" and "Build:" are shown:
  
• However, when logging in with the default Single Sign-On administrator [email protected] (or any other account with correct permissions) instead, the corresponding fields are displayed correctly:
  

Environment

• VMware vCenter Server 7.x
• VMware vCenter Server 8.x

Cause

The "Last Updated:" and "Last File-Based Backup:" fields are only shown when the user logged in in vSphere Client has access permissions to the information.
This access is not part of the vCenter administrator role or the global administrator role.

Resolution

To gain access to be able to display this information, the user account needs to be a member of the "SystemConfiguration.Administrators" group in vCenter Single Sign-On.
To add this membership take the following steps:

1. Login to vSphere Client using an SSO administrator account (e.g. by using the default account [email protected])
2. Click on the hamburger button in the upper left-hand side corner of the client UI and select Administration.
3. In the left column, under Single Sign On, select Users and Groups.
4. In the Users and Groups tab, click on Groups.
5. Find the SystemConfiguration.Administrators group in the table and click on its name.
6. Using the Add members (in vCenter 7.x) or Edit (in vCenter 8.x) button, add the specific account to be enabled to see the fields to the group