Fusion virtual machines fail to start after upgrading Mac OS X

Products

• VMware Desktop Hypervisor

Issue/Introduction

Symptoms:
After a Mac OS X upgrade, you view the following errors upon opening Fusion to start or resume a virtual machine:

• "Unable to retrieve kernel zone sizes"
• "Failed to initialize monitor device"
• "Cannot find a valid peer process to connect to"

Resolution

To resolve this behavior, please ensure that you are running the latest version of VMware Fusion.

To update from within Fusion:

1. Launch Fusion.
2. In the menu bar, click VMware Fusion > Check for updates.
3. Download and install the Fusion update.

If you are unable to update using this procedure, follow these steps:

1. Manually uninstall Fusion For more information, see Manually uninstalling VMware Fusion (1017838).
2. Download and install latest version of Fusion. For more information, see Downloading and installing VMware Fusion (2014097).

 

If this issue still occurs then:

• Collect the VMware Support Information. For more information, see Collecting diagnostic information for VMware Fusion (1003894).
• File a support request with VMware Support and note this KB Article ID (2020651) in the problem description. For more information, see Filing a Support Request in Customer Connect (2006985).

Additional Information

Please view these resources for additional information:

• Uninstalling, reinstalling, and upgrading VMware Fusion
• Manually uninstalling VMware Fusion
• Fixing an unexpected signal 10 error in Fusion
• Downloading and installing VMware Fusion
• VMware Fusion compatibility with OS X Mountain Lion (Mac OS X 10.8)