"The application is disabled until you configure the authentication provider." Error when opening the vRO Monitoring Client
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Article ID: 302455
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Updated On:
Products
VMware Aria Suite
Issue/Introduction
Symptoms:
When opening the vRO Monitoring Client you receive an error The application is disabled until you configure the authentication provider.
Environment
VMware vRealize Automation 7.5.x
VMware vRealize Automation 7.6.x
VMware vRealize Automation 7.4.x
VMware vRealize Orchestrator 7.4.x
VMware vRealize Orchestrator 7.5.x
VMware vRealize Orchestrator 7.6.x
Cause
The setting config.auth.profiles in /etc/vco/configuration/controlcenter.properties is not populated or misconfigured.
Resolution
Before proceeding, ensure that valid backups or snapshots are available. Perform the below on each vRO appliance participating in the cluster:
- Edit the file /etc/vco/configuration/controlcenter.properties
vRA Authentication:
config.auth.profiles = sso_configured,horizon
vSphere Authentication:
config.auth.profiles = sso_configured,cm
- Save the changes and then execute the following command
/var/lib/vco/tools/configuration-cli/bin/vro-configure.sh controlcenter-update
- Restart the ControlCenter service:
service vco-configurator restart
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