Performing a reprotect operation in vCenter Site Recovery Manager fails with NetApp FAS/V-Series (SRA) Version 2.0.x

Products

• VMware

Issue/Introduction

Symptoms:

• Performing a reprotect operation in vCenter Site Recovery Manger (SRM) fails on a NetApp FAS/V-Series (SRA) Version 2.0.x.
  
• On the graphical user interface, you see errors similar to
  
  Error - Cannot protect virtual machine 'SRM-TEST' because its config file '[test_srm] SRM-TEST/SRM-TEST.vmx' is located on a non-replicated or non-protected datastore.
  
  
• The vmware-dr.log contains entries similar to:
  
  YYYY-12-09T12:15:04.037+07:00 [02956 error 'Recovery' ctxID=6174317d opID=3B82BA2D-0000019E] [reprotect] Operation reprotect failed for protected vm [dr.replication.ProtectedVm:protected-vm-34878]: (dr.storageProvider.fault.ConfigFileNotReplicated) {
  YYYY-12-09T12:15:04.069+07:00 [02956 error 'Recovery' ctxID=6174317d opID=3B82BA2D-0000019E] [reprotect] Operation reprotect failed for group [dr.replication.ProtectionGroup:protection-group-34825]: (dr.replication.fault.IncompleteOperation) {
  YYYY-12-09T12:15:04.069+07:00 [02632 error 'Recovery' ctxID=6174317d opID=3B82BA2D-0000019E] [reprotectMain] Reprotect failed: (dr.storageProvider.fault.ConfigFileNotReplicated) {
  YYYY-12-09T12:15:04.225+07:00 [01712 error 'Recovery' ctxID=6174317d opID=3B82BA2D-0000019E] Plan execution (reprotect workflow) failed; plan id: recovery-plan-27122, plan name: senin_test_srm, error: (dr.storageProvider.fault.ConfigFileNotReplicated) {
  YYYY-12-09T12:15:04.318+07:00 [02100 info 'DrTask' ctxID=6174317d opID=3B82BA2D-0000019E] Task 'dr.recovery.RecoveryManager.reprotect3248' failed with error: (dr.storageProvider.fault.ConfigFileNotReplicated) {
  
  Note: For more information on SRM log locations, see Location of Site Recovery Manager log files (1021802).

Cause

This issue occurs during a reprotect operation, if vCenter Site Recovery Manager runs the discover devices operation before a SnapMirror resynchronization operation is complete. The SRA does not report the current state of some of the devices that are in a transferring state and the reprotect operation fails.

Resolution

This issue has been resolved in FAS/V-Series Storage Replication Adapter 2.1 for 7-mode, available from the VMware Site Recovery Manager 5.5 download page.

Note: Ensure you consult the VMware Compatibility Guide for SRM before making any updates.

To work around this issue, perform these steps:

1. Wait for the SnapMirror resynchronization to complete.
2. In vCenter Site Recovery Manager, click Array Managers.
3. Click Discover Devices to verify if the discovery of devices completes on the source and destination.
4. Start a new Reprotect operation.

Additional Information

For more information, see NetApp Bug ID 682694.

Note: You require a NetApp username and password to log in.

Location of Site Recovery Manager log files