ESXi 5.x host fails with a purple diagnostic screen when using LSI MegaRAID SAS Driver

Products

• VMware vSphere ESXi

Issue/Introduction

Symptoms:

• An ESXi 5.x hosts fails with a purple diagnostic screen.
• You see entries in the backtrace similar to:
  
  

  @BlueScreen: #PF Exception 14 in world 4795:helper31-5 IP 0x41800b4e2eef addr 0xce8
  Code start: 0x41800ae00000 VMK uptime: 156:04:02:21.485
  0x41224aec7eb0:[0x41800b4e2eef]megasas_reset_fusion@<None>#<None>+0x1e stack: 0x0
  0x41224aec7f60:[0x41800b2ea697][email protected]#9.2+0x11a stack: 0x0
  0x41224aec7ff0:[0x41800ae3e129]helpFunc@vmkernel#nover+0x568 stack: 0x0
  0x41224aec7ff8:[0x0]<unknown> stack: 0x0

Cause

Resolution

This issue is resolved in the MegaRAID SAS driver version 6.506.51.00.1vmw and later. You can download driver version 6.506.51.00.1vmw from the vSphere Download Center.

Additional Information

How to download and install async drivers in ESXi 5.x/6.x
ESXi 5.x host fails with a purple diagnostic screen and reports the error: megasas_ isr
在使用 LSI MegaRAID SAS 驱动程序时，ESXi 5.x 主机失败并显示紫色诊断屏幕
LSI MegaRAID SAS ドライバを使用する場合に ESXi 5.x ホストが紫色の診断画面を表示して停止する