Symptoms:
Backup user password validity precheck fails in VCF even when the 'backup' user is not expired
lcm.log shows
2022-05-16T05:49:32.423+0000 DEBUG [vcf_lcm,08d0c38dd75b40d3,53fe,precheckId=125007a1-94a0-4680-a712-d730bc884390,resourceType=DEPLOYMENT_CONFIGURATION,resourceId=0a837d99-7cb4-4ee4-914d-5da77e109634] [c.v.e.s.l.c.v.p.PasswordUtils,Precheck-Single-1] Response object: {“statusCode”:200,“response”:{“id”:“bdce8f57-3e33-4c84-b7d1-009527c09cb4",“description”:“Validating Credentials for BACKUP.“,”executionStatus”:“*****“,”validationChecks”:[{“description”:“Validating Credentials for resource BACKUP_FTP_0a837d99-7cb4-4ee4-914d-5da77e109634.“,”resultStatus”:“*****“,”resourceName”:“sddcmanagervm.local”,“resourceId”:“0a837d99-7cb4-4ee4-914d-5da77e109634”,“resourceType”:“BACKUP”,“credentialType”:“*****“,”username”:“backup”,“passwordDetails”:{“validityStatus”:“INVALID”,“expiryDataRetrievalStatus”:“UNKNOWN”},“errors”:[{“errorCode”:“PASSWORD_MANAGER_COMMAND_EXECUTION_IN_VM_FAILED”,“arguments”:[],“message”:“*****“,”remediationMessage”:“Please verify that the account is active and is not locked, you might need to fix the workflow(s) for resources marked in error state. If the password of the account has expired, manually reset the password in the product and then perform a REMEDIATE operation in the SDDC Manager, to update its stored copy of the password.“,”causes”:[{“message”:“*****“}],“referenceToken”:“78DO4D”}]}]},“headers”:{“Server”:“nginx”,“Date”:“Mon, 16 May 2022 05:49:32 GMT”,“Content-Type”:“application/json”,“Connection”:“close”,“X-Content-Type-Options”:“nosniff”,“X-XSS-Protection”:“1; mode=block”,“Cache-Control”:“no-cache, no-store, max-age=0, must-revalidate”,“Pragma”:“no-cache”,“Expires”:“0”,“X-Frame-Options”:“DENY”}}