Guest Introspection 状态为“警告: 服务尚未就绪 (Warning: Service is not ready)”

Products

• VMware vDefend Firewall

Issue/Introduction

Symptoms:
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• Guest Introspection 状态为警告: 服务尚未就绪 (Warning: Service is not ready)。
• 重新引导 Guest Introspection 通用服务虚拟机不会解决此问题。
• 从清单中移除 Guest Introspection 通用服务虚拟机，然后单击“解决”按钮以重新创建，此操作不会解决此问题。
• 在 ESXi 主机的 /var/log/syslog.log 文件中，您会看到类似以下内容的条目：
  
  2017-08-03T08:47:44Z EPSecMux[358242]: [INFO] (EPSEC) [0x57762] Could not identify the USVM for the MuxEventHandler, health status cannot be sent.
  [ ... ]
  2017-08-03T08:48:01Z EPSecMux[358242]: [INFO] (EPSEC) [0x57762] [948959849] Connected to SVM 4219A3EA-XXXX-XXXX-XXXX-CCE7388FFA69 : /vmfs/volumes/vsan:52d0ac101a2f0c5d-919ebeaxxxxxx/546d6359-xxxx-xxxx-xxxx-0025b5a3004f/Guest Introspection (7).vmx
  2017-08-03T08:48:01Z EPSecMux[358242]: [INFO] (EPSEC) [0x57762] Received new configuration
  2017-08-03T08:48:01Z EPSecMux[358242]: [ERROR] (EPSEC) [0x57762] Failed to find element: vmxPath.
  2017-08-03T08:48:01Z

• 在 NSX Manager 的 vsm.log 文件中，您会看到类似以下内容的条目：

  2017-08-04 06:42:50.822 GMT ERROR pool-16-thread-1 EndpointConfigurationManagerImpl:1093 - vm vm-268 has null vmxPath for host host-24 - will retry

  注意：vm-id 对应于孤立虚拟机。

• 在 NSX Manager 日志中，您会看到类似以下内容的条目：
  
  2017-08-04 06:42:50.822 GMT ERROR pool-16-thread-1 EndpointConfigurationManagerImpl:1093 - vm vm-268 has null vmxPath for host host-24 - will retry
  2017-08-04 06:42:50.822 GMT ERROR pool-16-thread-1 EndpointConfigurationManagerImpl:1103 - vm has null uuid for host host-24 - will retry
  2017-08-04 06:42:50.844 GMT ERROR pool-16-thread-1 EndpointConfigurationManagerImpl:1093 - vm vm-230 has null vmxPath for host host-18 - will retry
  2017-08-04 06:42:50.844 GMT ERROR pool-16-thread-1 EndpointConfigurationManagerImpl:1103 - vm has null uuid for host host-18 - will retry
  2017-08-04 06:42:50.854 GMT INFO pool-16-thread-1 EndpointConfigurationManagerImpl:1165 - Configuration update rpc messages sent to hosts: [host-25, host-22, host-23, host-24, host-18] - scheduling ret ry to check their status
  2017-08-04 06:42:50.854 GMT INFO pool-16-thread-1 EndpointConfigurationManagerImpl:826 - scheduleConfigurationUpdateCheck: scheduling update check in 60 seconds.
  2017-08-04 06:42:50.855 GMT INFO messagingTaskExecutor-7 EndpointConfigurationManagerImpl:455 - Configuration successfully applied to host host-22.
  2017-08-04 06:42:50.864 GMT ERROR messagingTaskExecutor-4 EndpointConfigurationManagerImpl:451 - Configuration of host host-18 failed: failed to send configuration to mux: Status code: 65538, Message: "Error - Mux Parsing config"

  注意：上述日志摘录仅为示例。日期、时间和环境变量可能会因环境而有所不同。

Environment

VMware NSX for vSphere 6.3.x
VMware NSX for vSphere 6.2.x

Cause

ESXi 主机上存在孤立虚拟机时，会出现此问题。可以在 vSphere Web Client 中查看孤立虚拟机，它们显示为 Powered Off（关闭电源），状态为 Unknown（未知）。

Resolution

要解决此问题，请从 vCenter Server 清单中移除孤立虚拟机。
注意：Guest Introspection 状态恢复为 Green（绿色）大约需要 1-2 分钟。

Additional Information

Guest Introspection Status is "Warning: Service is not ready"​