Keyboard layout does not apply to secondary keyboard
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Keyboard layout does not apply to secondary keyboard

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Article ID: 301194

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

If multiple keyboards are connected to ESXi host and choose other keyboard layout than US Default, you experience these symptoms:

  • Only first Keyboard is detected with the chosen layout.
  • Other keyboards use US Default.

Environment

VMware vSphere ESXi 6.5

Cause

This issue occurs due to vmkusb driver which is a native driver from 6.5. For more information, see Important information about the new ESXi 6.5 USB driver vmkusb, and the legacy USB drivers (2147650)

Resolution

This is a known issue affecting ESXi 6.5.x.

Currently, there is no resolution.

To work around this issue:
  1. Add the below ESXi boot option by pressing SHIFT+O when you are presented at the initial black screen.

    preferVmklinux=true.
     
  2. Run this command to change the native driver to legacy driver.

    esxcli system module set -m=vmkusb -e=FALSE

Additional Information

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