"L Error: 'instance/intanse_guid' is not running after update. Review logs for failed jobs: clamonacc" error after attempting to start Anti-Virus for VMware Tanzu v2.3.2 on Ops Manager

Products

• VMware Tanzu Application Service for VMs

Issue/Introduction

You attempt to start Anti-Virus for VMware Tanzu v2.3.2 on random instances, but it fails with the following error.

Updating deployment: Expected task '560302' to succeed but state is 'error' L Error: 'instance/intance_guid' is not running after update. Review logs for failed jobs: clamonacc Task 560302 | 11:49:41 | Error: 'instance/intance_guid' is not running after update. Review logs for failed jobs: clamonacc

Environment

Product Version: 2.10

Resolution

The Anti-Virus for VMware Tanzu v2.3 tile requires all VMs that have Anti-Virus is installed have at least 2 GB free RAM and 2 CPU.

To give the protected VMs the best chance of starting the service successfully, set the tile memory limit (in byes) to 1610612736. Set the Enforce CPU limit to "When other processes are using CPU resources".