Library "libcasocket" has not been loaded

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent

Issue/Introduction

Issue:

Unable to run command-line utilities like autorep and from Application Server log gets the following error messages entered regarding SSA libraries:

CAUAJM_E_00179 Unable to load the CA Secure Sockets Adapter shared library dynamically. Process terminating.

Library "libcasocket" has not been loaded

Cause:

Issue occur if the following causes:

1. The reported error messages are related to permissions on the following directories:

  /opt/CA/SharedComponents/Csam/SockAdapter

  /opt/CA/SharedComponents/Csam/SockAdapter/lib

2. If LD_LIBRARY_PATH/LIBPATH is not set to the environment or not sourced properly

Environment:

All Unix/Linux versions are applicable

Resolution:
 
To overcome the issue, please follow below validations:

1. Need to set permissions to 755 so that execution is possible for the "other" category as well as the "group" and the owner:

  chmod 755 /opt/CA/SharedComponents/Csam/SockAdapter
  chmod 755 /opt/CA/SharedComponents/Csam/SockAdapter/lib

2. Set LD_LIBRARY_PATH/LIBPATH to source Shared Component libraries as well and export to the environment.
   

    LD_LIBRARY_PATH=$LD_LIBRARY_PATH:/opt/CA/SharedComponents/Csam/SockAdapter/lib

    export LD_LIBRARY_PATH

3. Restart SSA and application server to get the issue rectified.


Additional Information:

Troubleshooting SSA & Restarting

Troubleshooting Application Server & Restarting

Environment

Release: ATSYHA99000-11.3.6-Workload Automation AE-High Availability Option
Component: