Greenplum Magic Tool (GPMT) and gpsupport

Products

• VMware Tanzu Greenplum

Issue/Introduction

• This article applies to standalone Greenplum Magic Tool (GPMT) v1.3.0 only.
• GPMT has been included as part of the Greenplum installation since versions 5.28.0 and 6.16.0.
• The tool has been renamed to gpsupport in Greenplum 7.x

Environment

Greenplum Version: 6.15 and above

Resolution

GPMT (Greenplum Magic Tool) provides the following

• A rich set of diagnostic utilities which can be used to quickly troubleshoot and resolve common support-ability issues.
• A consistent method for gathering required support information from user systems. 

Information gathering is simple and painless, the required diagnostics to complete a Root Cause Analysis (RCA) are available. 

Installation

• GPMT is included as part of the Greenplum installation since versions 5.28.0 and 6.16.0.
• Contact Tanzu Support if you need to install GPMT on Greenplum versions prior to versions 5.28.0 and 6.16.0.

How to run GPMT

The GPMT utility is now available as a part of the Tanzu Greenplum product. Refer to the official GPMT documentation.

In case of any issues running GPMT, provide the recent GPMT log files (with verbose logging) /tmp/gp-magic-tool.<timestamp>.log to Tanzu support.

Other KBs related to GPMT:

• gp_log_collector: This tool is used for easy log collection from master / segment instances.
• analyze_session: This tool automates data collection for hung Greenplum sessions.
• packcore: This tool is for packaging core files with the required libraries and binary to make sure that these core files can be opened properly for analysis.