As of GemFire 9.10.10, you need to add the following options to drive GemFire to generate the missing statistics.
Add the following when starting up your Java 11+ GemFire JVMs.
Add the following options to your gfsh start server command:
--J=--add-opens --J=jdk.management/com.sun.management.internal=ALL-UNNAMED
If you are not using gfsh, there are other ways to address this issue. This issue is discussed at length on various sites, including Stack Overflow. For an example, refer to Access com.sun.* classes from openjdk11 - Stack Overflow.
If you have JDK options, add the following to setenv to work around the issue:
JDK_JAVA_OPTIONS="--add-opens=jdk.management/com.sun.management.internal=ALL-UNNAMED"
Note: Moving forward, the product will be compatible with the latest changes in Java 11 changes. We will update this article at some later date when we have released a version of GemFire compatible with the new Java 11 behavior.