BOSH Backup and Restore (BBR) fails to restore all the configurations of the source cluster

Products

• VMware Tanzu Gemfire

Issue/Introduction

BOSH Backup and Restore for VMware Tanzu Gemfire for VMs may not restore all the configurations. The following are a few issues that may be encountered:
 

• Gateway Sender will not be able to send the messages from the queue and as a result, the queue will not drain.
• Regions and Index will not be created.
• Gateway Senders are created but Gateway Receivers are not created.

Environment

Product Version: 1.10

Resolution

The following workarounds can be used to rectify the issues mentioned above:

When the Gateway Sender is queuing up the data and is not able to drain, perform the following steps:
 

• Stop the gateway-sender

stop gateway-sender --id=value

• Start the gateway-sender

start gateway-sender --id=value

When the "list regions" or "list indexes" command from gfsh does not show any regions or indexes respectively, perform the following steps:
 

• Export the cluster configs like below from the source cluster.

Note: This may take longer depending on the number of regions, its indexes, region types, etc.

export cluster-configuration --zip-file-name=<value>

• Stop all the cache servers only on the destination cluster.
• Import the cluster configs to the destination cluster like below:

import cluster-configuration --zip-file-name=<value>

• Then, start all your cache servers.

 

When the "list gateways" command shows only the sender but not the receiver information, then perform the step below:
 

create gateway-receiver