Backup and Restore with tls-enabled service instance fails with "Unable to form SSL connection - exit code 1"

Products

• VMware Tanzu Gemfire

Issue/Introduction

When we create a tls-enabled service instance using a command such as:

cf create-service p-cloudcache small TLS-cluster -c '{"tls": true}'

And when we check the "Enable Secure Service Instance Credentials"  box in the Tanzu GemFire Tile, Security section:

 

And when we run the bbr script as described in this doc:
https://docs.pivotal.io/p-cloud-cache/1-9/backupandrestore.html

BOSH_CLIENT_SECRET=BOSH-CLIENT-PASSWORD \
bbr deployment \
--target BOSH-DIRECTOR-IP \
--username BOSH-CLIENT \
--ca-cert PATH-TO-BOSH-SERVER-CERTIFICATE \
--deployment SERVICE-INSTANCE-DEPLOYMENT-NAME \
backup

The bbr process fails with the following exception: 

Unable to form SSL connection - exit code 1

Environment

Product Version: 1.9

Resolution

This is a known bug in VMware Tanzu GemFire version 1.9.1 and is fixed in version 1.10.2, 1.11.1 and newer.

There is no workaround, so an upgrade will be necessary.