Switch from external authentication to internal authentication when unable to access Ops Manager.

Products

• Operations Manager

Issue/Introduction

How to switch from external to internal authentication when unable to access Ops Manager.

Environment

All versions

Resolution

In order to switch from external to internal authentication the steps are the following:
 

• Put OpsMan in rescue mode. 
• Sign in to OpsMan with the recovery passphrase, then change the OpsMan authentication to internal. (The customer may need to set a new password for that.)

• Exit Rescue mode.
• ssh to the Ops Manager VM and restart the tempest-web service using the following command:

service tempest-web restart

• Change the authentication method to UAA on the TAS tile.
• Apply Changes to the TAS tile.