Apply Changes on Ops Manager fails with "Content-Type is not supported: text/html"
Article ID: 293692
Updated On:
Products
Operations Manager
Issue/Introduction
If Apply Changes fails and you see this error in the logs:
Please run the following from Ops Manager. Find the vCenter Host which is set in the CPI config.
CPI 'info' method responded with error: CmdError{"type":"Unknown","message":"Content-Type is not supported: text/html","ok_to_retry":false}
It is most likely an issue at vCenter's end.Please run the following from Ops Manager. Find the vCenter Host which is set in the CPI config.
Run the following from Ops manager ubuntu@opsmanager:~$ curl -vvv https://<vCenter_Host>/rest -k * Trying 10.123.45.67... * Connected to ABC.piv.test.com (10.123.45.67) port 443 (#0) * found 149 certificates in /etc/ssl/certs/ca-certificates.crt * found 600 certificates in /etc/ssl/certs * ALPN, offering http/1.1 * SSL connection using TLS1.2 / ECDHE_RSA_AES_256_GCM_SHA384 * server certificate verification SKIPPED * server certificate status verification SKIPPED * common name: abc.piv.test.com(matched) * server certificate expiration date OK * server certificate activation date OK * certificate public key: RSA * certificate version: #3 * subject: C=US,ST=NewYork,L=NewYork,O=Pivotal\, Inc.,OU=Pivotal\, Inc.,CN=abc.piv.test.com * start date: Tue, 16 Oct 2018 19:28:52 GMT * expire date: Sun, 03 Jan 2021 19:28:52 GMT * issuer: O=Pivotal Inc.,CN=Pivotal General Purpose Issuing CA 3 * compression: NULL * ALPN, server did not agree to a protocol > GET /rest HTTP/1.1 > Host: ABC.piv.test.com > User-Agent: curl/7.47.0 > Accept: */* > < HTTP/1.1 503 Service Unavailable (Failed to connect to endpoint: [N7Vmacore4Http16LocalServiceSpecE:0x00007fbba402d700] _serverNamespace = /rest action = Allow _port = 12346) < Date: Tue, 31 Mar 2020 18:26:00 GMT < Connection: close < Content-Type: text/html < Content-Length: 200 < * Closing connection 0 <HTML><BODY><H1>503 Service Unavailable (Failed to connect to endpoint: [test4Http16LocalServiceSpecE:0x00007fbba402d700] _serverNamespace = /rest action = Allow _port = 12346)</H1></B
Environment
Product Version: 2.8
Resolution
The output of ubuntu@opsmanager:~$ curl -vvv https://<vCenter_Host>/rest -k should be "200 OK".
The above output returning a "503 Service Unavailable" is indicative of issues with vCenter. In our particular example, after checking the services status on the vCenter appliance it was found that the vmware-vapi-endpoint service was stopped. Please work with your vCenter team to resolve this issue.
ubuntu@opsmanager:~$ curl -vvv https://TEST.piv.remote.com/rest -k
* Trying 10.250.32.21...
* Connected to TEST.piv.remote.com (10.123.45.67) port 443 (#0)
* found 149 certificates in /etc/ssl/certs/ca-certificates.crt
* found 600 certificates in /etc/ssl/certs
* ALPN, offering http/1.1
* SSL connection using TLS1.2 / ECDHE_RSA_AES_256_GCM_SHA384
* server certificate verification SKIPPED
* server certificate status verification SKIPPED
* common name: test.piv.remote.com (matched)
* server certificate expiration date OK
* server certificate activation date OK
* certificate public key: RSA
* certificate version: #3
* subject: C=US,ST=NY,L=NY,O=Pivotal\, Inc.,OU=pivotal,CN=test.piv.remote.com
* start date: Tue, 16 Oct 2018 19:28:52 GMT
* expire date: Sun, 03 Jan 2021 19:28:52 GMT
* issuer: O=PIVOTAL Inc.,CN=PIVOTAL General Purpose Issuing CA 3
* compression: NULL
* ALPN, server did not agree to a protocol
> GET /rest HTTP/1.1
> Host: TEST.piv.remote.com
> User-Agent: curl/7.47.0
> Accept: */*
>
< HTTP/1.1 200 OK
< Date: Tue, 31 Mar 2020 18:24:58 GMT
< Content-Type: application/json
< Transfer-Encoding: chunked
<
* Connection #0 to host TEST.piv.remote.com left intact
{"value":{"components":{"metadata":{"method":"GET","href":"https://TEST.piv.remote.com /rest/com/vmware/vapi/metadata/metamodel/service/operation/id:com.vmware.vapi.rest.navigation.component/id:list"},"method":"GET","href":"https://test.piv.remote.com/rest/com/vmware/vapi/rest/navigation/component"},"resources":{"metadata":{"method":"GET","href":""},"method":"GET","href":"https:..../
Feedback
Yes
No
Powered by
