Missing BOSH Director Error while Installing Operations Manager Elastic Runtime and Other Tiles

Products

• Operations Manager

Issue/Introduction

Symptoms:

After clicking "Apply Changes" in Operations Manager, you are presented with the error: 

Director One of your products require a deployed director.  
Please deploy your bosh director, then deploy your products

 

Environment

Cause

This is a known bug between Ops Manager 1.12 and any tile that uses the (( director_ip )) accessor in the tile's configuration. This is an internal issue between Ops Manager and tile authors.  It's not caused by any specific user configuration.

 

Resolution

Customers can workaround this error by installing in two phases. First, install Operations Manager and click Apply Changes. Once that completes successfully, you can proceed to install any additional tiles that are needed for the environment.