Accessing the Healthwatch URL causes an infinite redirect

Products

• Operations Manager

Issue/Introduction

When attempting to access the Healthwatch URL, it returns a "too many redirects" error in the browser. This results in the dashboard being inaccessible.

Resolution

This issue has been identified by the Healthwatch team as an issue when using certain private domain suffixes, such as ".local" or ".a".

Note: A permanent fix has been released in Healthwatch 1.7.1.

As a workaround, you can also skip the certificate verification for the Healthwatch app. To do this, follow the steps below:

1. Target the system org/healthwatch space using the CF CLI. 
2. Run cf set-env healthwatch SKIP_CERT_VERIFY true
3. Run cf restart healthwatch