Carbon Black Cloud: BSOD with SecureLink and 3.6.0.2076 sensor
Article ID: 292444
Updated On:
Products
Carbon Black Cloud Audit and Remediation (formerly Cb Live Ops)
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
Issue/Introduction
Blue screen when SecureLink Connection Manager and Carbon Black Sensor 3.6.0.2076 are installed
Environment
- Endpoint Standard Sensor 3.6.0.2076
- Enterprise EDR 3.6.0.2076
- SecureLink Connection Manager
Cause
Known SecureLink issue due to RssHookDLLx64Z.dll injection
Resolution
Please reach out to SecureLink support for hotfix
Feedback
Yes
No
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