Cb Defense: Sensor assigned to group keeps going into the default policy
book
Article ID: 292437
calendar_today
Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
Sensor moves from on-site to off-site frequently.
After being moved, Sensor moves from it's assigned policy to the Default policy.
Environment
Cb Defense Sensor version 3.1.x
Microsoft Windows: All Supported Versions
Cause
The sensor queries the network state and AD information every 60 seconds.
If the information is not available, the sensor policy will change to the Default policy.
Resolution
Upgrade to version 3.2.1.51 or above of the Cb Defense Sensor.
Additional Information
Sensor logic surrounding this has been improved from 3.1 version of the sensor, and affected machines should be upgraded. There is also a feature request in the works for further improvement : https://community.carbonblack.com/t5/Idea-Central/Maintain-AD-info-when-changing-subnets/idc-p/61359#M6938