How to check what registry keys are left after uninstall using SRT
search cancel

How to check what registry keys are left after uninstall using SRT

book

Article ID: 292380

calendar_today

Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense) Carbon Black Cloud Enterprise EDR

Issue/Introduction

Check what registry keys are left after a sensor uninstall in the event uninstall was not completely successful

Environment

  • Carbon Black Cloud Sensor: All Versions
  • Microsoft Windows: All Supported Versions

Resolution

  • Run the appropriate Sensor Removal Tool executable with the /check flag.
    • WARNING: Running the SRT without the /check flag will execute sensor removal 
    • ex. Sensor3.7.0.1125RemovalToolx64.exe /check > %USERPROFILE%\Desktop\%COMPUTERNAME%_Safe_CBC_Diagnostics.txt