Upgrade Windows Sensors using GPO

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

How to upgrade Carbon Black Cloud Sensors for Windows machines using Group Policy Object (GPO)

Environment

• CB Defense PSC Console: All Versions
• CB Defense PSC Sensor: All Versions
• Microsoft Windows: All Supported Versions
• Group Policy Object Editor

Resolution

1. If upgrading from 3.2.x.x, see steps here. If upgrading from 3.3 and above then skip this step and go to step 2.
2. To upgrade to a newer version, the existing sensor has to be removed from the current Group Policy.  For information about how to do this, please see here and complete these steps to remove the sensor from the Group Policy.
3. Force a Group Policy update on all machines before proceeding to update the sensor.
4. The new sensor can be installed from either a new Group Policy or the existing one that the previously installed sensor was removed from.
5. The steps to upgrade are identical to the steps for a new Group Policy install or deployment so please refer to this article to add the new sensor software installation package.