Endpoint Standard: Significant slowdown in web application accessing MS-SQL and creating cache

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

• Custom application accessing MS SQL and creating custom reports sees significant increase in low time with sensor active
• CPU usage increases while report is running when sensor is active

Environment

• Endpoint Standard Sensor: 3.6.0.1941 and Below
• Microsoft Windows: All Supported Versions

Cause

Application is encountering performance issues with file create and file close actions

• DSEN-11461
• DSEN-11639

Resolution

Upgrade to sensor version 3.6.0.1979 or above.