PSC: Sensor uninstalled without de-registration code

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

• Sensor uninstalled without de-registration code 
• "Require code to uninstall sensor" is enabled in the device policy
• Sensor is deployed using GPO

Environment

• CB Defense PSC Console: All Versions
• CB Defense PSC Sensor: All Versions
• Microsoft Windows: All Supported Versions

Cause

UNINSTALL_CODE was included in the MST file

Resolution

• Sensor does not support uninstall using GPO if "Require code to uninstall sensor" is enabled in the policy.
• If .mst is generated to deploy sensor via GPO, do not include UNINSTALL_CODE in the property table 
• If "Require code to uninstall sensor" is enabled in the policy, sensor will need to be uninstalled manually or using another supported uninstall method which allows the de-registration code to be entered or the device will need to be moved to a policy which does not have "Require code to uninstall sensor" is enabled in the policy